Walmart vs Best Buy

Customer Service Comparisons



Best Customer Service Rating

Best Buy has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Best Buy40.291,407
Walmart35.922,597

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Best Buy has had 1,407 total customer service ratings of which 156 have been positive and 1,251 have been negative. This has resulted in an overall classification of Disappointing.
  • Walmart has had 2,597 total customer service ratings of which 216 have been positive and 2,381 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: