Sonos vs Samsung

Customer Service Comparisons



Best Customer Service Rating

Sonos has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Sonos69.0010
Samsung27.943,614

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Sonos has had 10 total customer service ratings of which 2 have been positive and 8 have been negative. This has resulted in an overall classification of Disappointing.
  • Samsung has had 3,614 total customer service ratings of which 157 have been positive and 3,457 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: