Sonos vs Bose

Customer Service Comparisons



Best Customer Service Rating

Bose has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Bose75.0949
Sonos69.0010

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Bose has had 49 total customer service ratings of which 12 have been positive and 37 have been negative. This has resulted in an overall classification of Disappointing.
  • Sonos has had 10 total customer service ratings of which 2 have been positive and 8 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: