Philippine Airlines vs Singapore Airlines

Customer Service Comparisons



Best Customer Service Rating

Philippine Airlines has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Philippine Airlines143.5413
Singapore Airlines28.6015

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Philippine Airlines has had 13 total customer service ratings of which 8 have been positive and 5 have been negative. This has resulted in an overall classification of Satisfying.
  • Singapore Airlines has had 15 total customer service ratings of which 0 have been positive and 15 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: