Pearle Vision vs Costco

Customer Service Comparisons



Best Customer Service Rating

Costco has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Costco47.94683
Pearle Vision13.0035

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Costco has had 683 total customer service ratings of which 87 have been positive and 596 have been negative. This has resulted in an overall classification of Disappointing.
  • Pearle Vision has had 35 total customer service ratings of which 0 have been positive and 35 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: