Office Depot vs Federal Express

Customer Service Comparisons



Best Customer Service Rating

Office Depot has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Office Depot51.47246
Federal Express35.49334

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Office Depot has had 246 total customer service ratings of which 42 have been positive and 204 have been negative. This has resulted in an overall classification of Disappointing.
  • Federal Express has had 334 total customer service ratings of which 23 have been positive and 311 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: