Home Depot vs Lowe's
Customer Service Comparisons
Best Customer Service RatingHome Depot
has the best overall customer service rating based upon the companies you have selected to compare.
Below is a look at the overall customer service ratings provided for each company that is being compared:
|Company||Rating||Reviews||Issue Resolution||Reachability||Cancellation||Friendliness||Product Knowledge|
The rankings listed in the table above were calculated from the following ratings:
- Home Depot has had 1,151 total customer service ratings of which 343 have been positive and 808 have been negative. This has resulted in an overall classification of Disappointing.
- Lowe's has had 1,324 total customer service ratings of which 246 have been positive and 1,078 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time: