Home Depot vs Ace Hardware

Customer Service Comparisons



Best Customer Service Rating

Home Depot has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Home Depot76.971,152
Ace Hardware45.8583

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Home Depot has had 1,152 total customer service ratings of which 343 have been positive and 809 have been negative. This has resulted in an overall classification of Disappointing.
  • Ace Hardware has had 83 total customer service ratings of which 10 have been positive and 73 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: