GameStop vs eBay

Customer Service Comparisons



Best Customer Service Rating

GameStop has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
GameStop29.95637
eBay21.191,598

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • GameStop has had 637 total customer service ratings of which 29 have been positive and 608 have been negative. This has resulted in an overall classification of Terrible.
  • eBay has had 1,598 total customer service ratings of which 51 have been positive and 1,547 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: