GameStop vs eBay
Customer Service Comparisons
Best Customer Service RatingGameStop
has the best overall customer service rating based upon the companies you have selected to compare.
Below is a look at the overall customer service ratings provided for each company that is being compared:
|Company||Rating||Reviews||Issue Resolution||Reachability||Cancellation||Friendliness||Product Knowledge|
The rankings listed in the table above were calculated from the following ratings:
- GameStop has had 622 total customer service ratings of which 29 have been positive and 593 have been negative. This has resulted in an overall classification of Disappointing.
- eBay has had 1,597 total customer service ratings of which 51 have been positive and 1,546 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time: