GameStop vs GameFly

Customer Service Comparisons



Best Customer Service Rating

GameFly has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
GameFly46.81571
GameStop29.95638

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • GameFly has had 571 total customer service ratings of which 80 have been positive and 491 have been negative. This has resulted in an overall classification of Disappointing.
  • GameStop has had 638 total customer service ratings of which 29 have been positive and 609 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: