GameStop vs GameFly

Customer Service Comparisons



Best Customer Service Rating

GameFly has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
GameFly46.51568
GameStop30.06622

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • GameFly has had 568 total customer service ratings of which 79 have been positive and 489 have been negative. This has resulted in an overall classification of Disappointing.
  • GameStop has had 622 total customer service ratings of which 29 have been positive and 593 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: