GameStop vs GameFly
Customer Service Comparisons
Best Customer Service RatingGameFly
has the best overall customer service rating based upon the companies you have selected to compare.
Below is a look at the overall customer service ratings provided for each company that is being compared:
|Company||Rating||Reviews||Issue Resolution||Reachability||Cancellation||Friendliness||Product Knowledge|
The rankings listed in the table above were calculated from the following ratings:
- GameFly has had 571 total customer service ratings of which 80 have been positive and 491 have been negative. This has resulted in an overall classification of Disappointing.
- GameStop has had 638 total customer service ratings of which 29 have been positive and 609 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time: