Facebook vs WhatsApp

Customer Service Comparisons

Best Customer Service Rating

Facebook has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Facebook has had 3,709 total customer service ratings of which 0 have been positive and 3,709 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time:

Other Companies

The following companies that you selected have not received enough comments for an official rating at this time:

  • WhatsApp