Facebook vs Microsoft
Customer Service Comparisons
Best Customer Service RatingMicrosoft
has the best overall customer service rating based upon the companies you have selected to compare.
Below is a look at the overall customer service ratings provided for each company that is being compared:
|Company||Rating||Reviews||Issue Resolution||Reachability||Cancellation||Friendliness||Product Knowledge|
The rankings listed in the table above were calculated from the following ratings:
- Microsoft has had 763 total customer service ratings of which 50 have been positive and 713 have been negative. This has resulted in an overall classification of Disappointing.
- Facebook has had 3,708 total customer service ratings of which 0 have been positive and 3,708 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time: