DIRECTV vs CVS

Customer Service Comparisons



Best Customer Service Rating

CVS has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
CVS53.76707
DIRECTV44.713,043

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • CVS has had 707 total customer service ratings of which 110 have been positive and 597 have been negative. This has resulted in an overall classification of Disappointing.
  • DIRECTV has had 3,043 total customer service ratings of which 405 have been positive and 2,638 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: