Canon vs Brother International

Customer Service Comparisons



Best Customer Service Rating

Canon has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Canon131.04711
Brother International59.53211

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Canon has had 711 total customer service ratings of which 434 have been positive and 277 have been negative. This has resulted in an overall classification of Satisfying.
  • Brother International has had 211 total customer service ratings of which 45 have been positive and 166 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: