Asus vs Sony

Customer Service Comparisons



Best Customer Service Rating

Asus has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Asus81.142,867
Sony27.841,439

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Asus has had 2,867 total customer service ratings of which 1,036 have been positive and 1,831 have been negative. This has resulted in an overall classification of Acceptable.
  • Sony has had 1,439 total customer service ratings of which 61 have been positive and 1,378 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: