Asus vs Lenovo

Customer Service Comparisons



Best Customer Service Rating

Asus has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Asus81.142,867
Lenovo26.46803

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Asus has had 2,867 total customer service ratings of which 1,036 have been positive and 1,831 have been negative. This has resulted in an overall classification of Acceptable.
  • Lenovo has had 803 total customer service ratings of which 23 have been positive and 780 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: