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I was in an accident today and called Geico immediately after to get the ball rolling. I spoke to a gentleman named Tyson who was SO helpful, friendly and patient. I was, understandably, a bit shaken and probably didn't make much sense but he walked me through everything, told me to answer what I could, and we'd go from there. At one point we got disconnected and he promptly called me right back, so I dealt with him the entire time. Hopefully the rest of the claim process will be as easy!