I am very, very pleased to announce my thanks to Sonos customer Services for turning a nightmare into a pleasure. I was contacted directly and swiftly to reset my system. The Technical support was swift, friendly and thorough. If I ever have another problem I will contact Sonos directly safe in the knowledge that I am a valued customer.
I sympathise with Sonos when customers like me are let down by terrible service through their dealers.
Absolute Sonos, 37 The Avenue, London NW67NR are a disgrace!! Give them a wide berth and contact sonos directly.