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I recently built a new PC, and had some issues with the boot process. Customer Service Representative, Adrian C, was very helpful and resolved my issue in a reasonable time and manner. He was very helpful, understanding, and overall very pleasant to work with. I have used ASUS motherboards and components for over a decade now and I can firmly say that they are top of the line in both performance and in customer service. I am very happy with my decision to stick with ASUS and I look forward to using the new system I built.