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I can't say THANK YOU Enough!!! Needing help with my Asus Laptop - I used my I-Phone for help - I was directed to "asus.com". The first thing I say was - CALL US English Speaking - System Product Support: 1-888-678-3688 - So - I called - answered a few prompts - and then - the Greatest Guy Ever in Computer World - Andre W. - answered my call! He resolved my concern and so much more! There isn't enough space to write how helpful, intelligent, understanding, and polite this man was! He certainly is an Asus ASSET! Thank you Andre W.! God Bless - Carole Case Saturday 5/26/2018 Approximate Time: 12:30 PM CST-USA