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I called to ask a question I did not think could be answered easily. Fortunately I had the pleasure of getting Seth as my rep. Not only was he knowledgeable but he was friendly and easy to talk to. Also he is an extremely good listener which is very important. As a business owner in the IT industry I just wanted to let your company know that because of Seth I will not only continue to use your customer support but I will also continue to use and promote your product. Thank you