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I made a phone call into asus tech support at around 3 in the morning during my college finals week on a Monday. I was immediately put in contact with a representative with absolutely zero wait. Furthermore, my representative Jamario D. was exceptionally friendly, knowledgeable, and helpful. Jamario D. immediately resolved my issues which were driver related following a recent clean reinstall of windows. Even better, he gave me recommendations on how to better maintain drivers in the future. Overall, I could not be happier.