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Kudos to Steven at Station 57 for his excellent understanding, patience and clear instructions to enable our MX982 to SCAN. It was a very lengthy time on the phone, but Steven at Station 57 patiently explored different avenues to achieve our goal. It was draining on my part but Steven never wavered in his kindness and assurance that we would be successful. At my age, with limited tech-savvy, it was uplifting to learn one more computer tidbit. Thank you, Steve