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I have been trying to get some information from your customer service with no avail. I have been having issues with Pandora and Sonos for over a month. I keep getting told we are working on the issue. I subscribe to Pandora and spent a lot of money on a home Sonos system. I was told some one from management would call me today but yet got an email instead. If I had know this is how I would be treated as a customer I would not have bought the system.