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My husband and I have been going to Pearl Vision in Wilmington Ma for years and have spent a lot of money during those years. This year we had coupons for $25.00 off each with insurance. I forgot to give them the coupons during our visit so I asked if they could be honored when our glasses were ready and was told due to new systems they could not honor the coupons. I feel that this is not good customer service and they lost two good customers over coupons that were sent to us I assume for being good customers. Going forward we will be going to new eye doctors for our eye care.