I had an issue once with an ASUS videocard. After the card died under warranty ASUS insisted I pay them to fix it. I told myself never again. 2 years later I bought an ASUS motherboard (maximus 6 formula) and again the motherboard died 2 years later. Still under warranty I contact ASUS for an RMA, I get the most understanding and nice gentleman on the line after waiting for 40minutes. He gave a great service, and issued an RMA but I am expecting to be jerked around for the next 3 months. I am not faulting the staff, because they have no control over the service, as it is corporate decisionmaking, but compared to the RMA I did with intel for a CPU worth 2x as much, its night and day.