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I was in the south gate mall hibbits trying to purchase some new air Max's I stood there for 30 minutes with two shoes in hand and not one of the 3 employees could be bothered to help me. Very disappointed. I live in a small town and don't have many options for buying sneakers, other then online but sometimes I'd like to buy my shoes and have them that day instead of waiting 3-5 business days to receive them. I called customer service and I was told sorry, we will talk to the manager. I thought maybe they might offer some sort of coupon or something but they did not. Looks like I'll be driving an hour to buy my sneakers or continuing to purchase from finish line online store