Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.



Thank you for taking the time to bring this comment to our attention.
Please complete the fields below. The only required fields are indicated. We attempt to remove malicious posts within 24 hours.

I was asked to hold through the drive thru in Pearland, Texas. That's completely fine by me as I worked in the service industry and understand you get backed up sometimes. Well 5 minutes goes by so I ask if anyone is there. Wait another minute and ask again. Waited a 3rd minute and asked again. At this point I said screw it. There were 3 cars behind me.and then I look over... Not a single person was in front of me. They were doing nothing!!! I pulled up to the window and waited. It took another 7 minutes for them to come up to the window and with a big smile asked "hi how are you doing today!". Are you kidding me? This is how you do business? I asked family members for firehouse gift cards because of how great your Subscription are. I would understand if this were the first time. No its the third. And it has gotten worse each time. You have lost me as a customer and I will be spreading the word to everyone I know. Shame on your company for not returning my calls. It wasn't even to complain. It was to let you know own because of how much I liked your establishments. Won't try anymore. You will be like quiznos soon. Great sandwiches. Horrible service/marketing.