I have purchased Canon EOS 700D DSLR camera on 18 Oct 2016 from Amazon.in, Invoice D1fKI90GN (Invoice number: TG-HYD7-141011551-719. The Camera was delivered by CAPITAL PHOTO SERVICES PRIVATE LIMITED, Sy Nos.241-244, 275-284, Penjerla (V), Kootur(M), Mahabubnagar dist. Hyderabad-509228. I have tested camera with lens 18-55mm and I fount it satisfactory.However, when I used camera on 30th Oct 2016 with lens 55-250 mm I observed some focus issue, then I contacted Amazon for return on 01 November 2016 but they refused to return as the time of return was only 10 days. Amazon suggested us to contact service centre. I given the lens to service centre on 5th November,2016, CD:1600000673106 they accepted the lens but refused to replace it . Service centre has refused to replace it and stressing me to accept repaired lens.
Canon is a esteemed company this type of service of giving defective product and refusing it replace it with new one was not accepted from Canon. I request you to kindly replace it with new lens.
11 Ramkumar Jagerdev Chawl,
Behind Kaju Pada police Station,
Sudham Nagar, Kaju Pada Road, Borivali East,
Mumbai, Maharashtra-400066, India.