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I contacted Canon technical support about a problem with my printer. I had already tried all of the troubleshooting in the manual. I wasted 1 1/2 hours with "senior technical support" people just reading the troubleshooting from the manual, then telling me about the great deal I can get on a new Canon.

I finally reach a representative who admitted they don't really provide any information which isn't available in the manual, and that after that they are supposed to start the sales pitch.