Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.
Please complete the fields below. The only required fields are indicated. We attempt to remove malicious posts within 24 hours.

Zappos is probably the best shoe store on the Internet. They're 1-year return policy, excellent customer service, and free-shipping are all compelling attributes. However, I have a few "bones" to pick with them.
1. They are pricey. You are probably paying full retail unless it is a sale or clearance item. Even then, you can probably do better elsewhere either on line or brick-and-mortar;
2. They are branching out into other clothing offerings and the quality is questionable. They should just stick with high-quality shoes.
3. Their consistency with product availability is poor. I have often found my size and width "n/a". Requesting a notice when the size does come in can take a long time.

That's all.