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I flied with PAL twice from SFO to MNL then MNL to LAX both for business trips. Definitely has more to improve in terms of Cabin Features though it is Philippine's first class flag carrier. But service-wise, they are way better than any FA's in the US. The never fading smiles, the outstanding attentiveness and the keen on customer needs. Maybe it's the nature of Filipinos being nice! Good Job! Wish you'll have flights to NYC sooner as I am now based in Jersey!