Recently I was in a fruitless search for a metallic printer paper that Office Depot no longer carried. After exhausting all other possibilities, I returned to Store #855 on Liberty Rd. in Salem, OR. I was most fortunate to be met by Ceasar. Rather than merely assuring me they no longer carried the paper, he instituted an online search. He was determined, encouraging and most helpful.
The company had changed their name but he was able to find exactly what I was looking for and arranged to have it delivered directly to my home. There is SO much difference between just saying you don't carry an item, and personally working to fulfill the customer's need. This paper will be used for centerpieces for our granddaughter's wedding…so this is a very happy grandma! Thanks to Ceasar!