2017 Web Sites and Services Customer Service Awards



The best customer service for Web Sites and Services in 2017 was:
Shutterfly

The customer service provided by Shutterfly in 2017 rated as Disappointing.

There were 51 companies out of 382 in 2017 with a higher rating.

The fact that Shutterfly was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Web Sites and Services.
Shutterfly
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Shutterfly59.108
Classmates.com49.8922
ChristianMingle32.2021
Snapfish29.207
Ticketmaster28.256
Fandango27.2016
Google26.5434
VRBO25.807
Match.com25.2016
Uber25.05123
Lyft24.7746
MySpace23.4018
Facebook22.6052
EHarmony21.609
Spotify21.508
Zoosk21.2013
StubHub19.4023
Zynga18.8033
Incredimail18.2011
NetFlix17.757
LinkedIn17.7347
Groupon17.20301
Pinterest16.4020
PokerStars15.757
Yahoo15.6020
Craigslist15.4047
Napster15.4011
DraftKings13.4025
Rhapsody13.338
Wix10.6010
Twitter10.005
Vistaprint9.0911

Other Companies

The following companies did not receive enough comments for an official rating during 2017: