2017 Power and Utilities Customer Service Awards



The best customer service for Power and Utilities in 2017 was:
Waste Management

The customer service provided by Waste Management in 2017 rated as Disappointing.

There were 83 companies out of 382 in 2017 with a higher rating.

The fact that Waste Management was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
Waste Management
Power and Utilities

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Waste Management45.008
OG&E36.108
FPL29.7249
Entergy26.369
APS22.6010
Duke Energy16.506

Other Companies

The following companies did not receive enough comments for an official rating during 2017: