2017 Newspapers Customer Service Awards

The best customer service for Newspapers in 2017 was:
Wall Street Journal

The customer service provided by Wall Street Journal in 2017 rated as Disappointing.

There were 132 companies out of 382 in 2017 with a higher rating.

The fact that Wall Street Journal was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Newspapers.
Wall Street Journal

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Wall Street Journal34.2012
Boston Herald30.0010
Los Angeles Times28.5724
New York Times28.3523
Chicago Tribune24.209
USA Today22.6013
Washington Post18.4020
Boston Globe15.6011

Other Companies

The following companies did not receive enough comments for an official rating during 2017: