2017 Clothing and Department Stores Customer Service Awards



The best customer service for Clothing and Department Stores in 2017 was:
Neiman Marcus

The customer service provided by Neiman Marcus in 2017 rated as Acceptable.

There were 5 companies out of 382 in 2017 with a higher rating.
Neiman Marcus
Clothing and Department Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Neiman Marcus110.0010
Coach71.676
Burlington Coat Factory70.2012
DSW69.6060
Marshalls66.6926
Savers50.2010
Ross41.9756
LL Bean40.426
TJ Maxx40.0526
JCPenney37.52142
Nike37.505
Zara36.897
Ulta32.2529
Columbia Sportswear26.2519
Lord and Taylor26.2013
Goodwill21.0775
American Eagle Outfitters18.005
Macy's15.0019
Lane Bryant13.339
Forever 2112.607
Nordstrom12.5021
Old Navy10.6034
Hollister10.006
Kohl's10.005
Saks Fifth Avenue10.009

Other Companies

The following companies did not receive enough comments for an official rating during 2017: