2017 Car Rentals Customer Service Awards



The best customer service for Car Rentals in 2017 was:
Enterprise Rent-A-Car

The customer service provided by Enterprise Rent-A-Car in 2017 rated as Disappointing.

There were 21 companies out of 382 in 2017 with a higher rating.

The fact that Enterprise Rent-A-Car was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Car Rentals.
Enterprise Rent-A-Car
Car Rentals

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Enterprise Rent-A-Car75.005
Dollar Rent A Car43.897
Greyhound38.2753
Avis19.0911
Thrifty Car Rental18.0012
Payless Car Rental15.208

Other Companies

The following companies did not receive enough comments for an official rating during 2017: