2016 Web Sites and Services Customer Service Awards



The best customer service for Web Sites and Services in 2016 was:
Vistaprint

The customer service provided by Vistaprint in 2016 rated as Satisfying.

There were 3 companies out of 652 in 2016 with a higher rating.
Vistaprint
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Vistaprint138.006
StubHub99.9923
PayPal61.8218
Shutterfly53.4020
iTunes51.586
NetFlix50.8468
Homestead39.005
Hulu Plus39.008
Skype35.2817
Google31.8694
YouTube30.209
Spotify29.4633
Ticketmaster28.2526
Pinterest28.1442
Uber27.48261
DraftKings24.3040
Groupon24.29265
Facebook24.20233
Lyft23.6580
Rhapsody23.2020
VRBO22.6013
Zynga22.5364
Skrill22.4015
Classmates.com22.0865
Twitter22.0016
Craigslist21.40147
Snapfish21.4026
FanDuel20.6018
Fandango20.4010
EHarmony20.2075
Bing19.8019
Webkinz19.6013
LinkedIn19.2569
ChristianMingle18.6076
PokerStars18.2021
Living Social18.0067
Weebly18.0011
Napster17.4020
ESPN17.206
Match.com16.4091
Dropbox15.4018
Zoosk14.4028
Yahoo14.17175
Full Tilt Poker14.007
MySpace14.0052
Gmail12.7516
Windows Live12.206
Incredimail11.0027
Hotmail10.4021
Vimeo10.005

Other Companies

The following companies did not receive enough comments for an official rating during 2016: