2016 Warehouse and Big Box Stores Customer Service Awards



The best customer service for Warehouse and Big Box Stores in 2016 was:
Home Depot

The customer service provided by Home Depot in 2016 rated as Disappointing.

There were 38 companies out of 652 in 2016 with a higher rating.

The fact that Home Depot was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Warehouse and Big Box Stores.
Home Depot
Warehouse and Big Box Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Home Depot67.00145
Costco51.59157
Radio Shack51.1749
BJs45.4020
Kroger42.6185
Walmart42.32351
Target41.59108
Best Buy41.00181
Lowe's38.70115
Meijer34.6841
Ikea29.2532
Sears26.91482
Sam's Club26.39101
Kmart24.72603
Ace Hardware23.8013
Fry's18.758

Other Companies

The following companies did not receive enough comments for an official rating during 2016: