2016 Video Games Customer Service Awards



The best customer service for Video Games in 2016 was:
Nintendo

The customer service provided by Nintendo in 2016 rated as Disappointing.

There were 40 companies out of 652 in 2016 with a higher rating.

The fact that Nintendo was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Video Games.
Nintendo
Video Games

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Nintendo66.0012
Belk62.7919
Xbox59.3237
NCsoft51.205
Blizzard47.9938
2K Sports35.0054
Nexon29.5312
Ubisoft29.1945
Big Fish Games28.0290
Mojang26.6414
Electronic Arts25.5428
Square Enix22.6016
PlayStation22.4046
Pogo18.0760
Activision15.2045
Valve Steam13.4024

Other Companies

The following companies did not receive enough comments for an official rating during 2016: