2016 VOIP Customer Service Awards

The best customer service for VOIP in 2016 was:

The customer service provided by Vonage in 2016 rated as Terrible.

There were 421 companies out of 652 in 2016 with a higher rating.

The fact that Vonage was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within VOIP.

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge

Other Companies

The following companies did not receive enough comments for an official rating during 2016: