2016 Shipping Companies Customer Service Awards

The best customer service for Shipping Companies in 2016 was:
US Postal Service

The customer service provided by US Postal Service in 2016 rated as Disappointing.

There were 71 companies out of 652 in 2016 with a higher rating.

The fact that US Postal Service was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
US Postal Service
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
US Postal Service54.4314
Federal Express17.6529