2016 Resorts, Hotels and Motels Customer Service Awards

The best customer service for Resorts, Hotels and Motels in 2016 was:
Marriott Rewards

The customer service provided by Marriott Rewards in 2016 rated as Disappointing.

There were 66 companies out of 652 in 2016 with a higher rating.

The fact that Marriott Rewards was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Resorts, Hotels and Motels.
Marriott Rewards
Resorts, Hotels and Motels

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Marriott Rewards55.008
Best Western42.7379
Holiday Inn32.5748
Comfort Inn32.41177
Hampton Inn25.8010
Days Inn20.50211

Other Companies

The following companies did not receive enough comments for an official rating during 2016: