2016 Newspapers Customer Service Awards

The best customer service for Newspapers in 2016 was:
Boston Herald

The customer service provided by Boston Herald in 2016 rated as Disappointing.

There were 89 companies out of 652 in 2016 with a higher rating.

The fact that Boston Herald was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Newspapers.
Boston Herald

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Boston Herald49.3118
Chicago Tribune33.3364
New York Times31.3347
USA Today28.2513
Washington Post25.9836
Wall Street Journal24.4023
Boston Globe22.3190
Los Angeles Times20.8032

Other Companies

The following companies did not receive enough comments for an official rating during 2016: