2016 Internet Service Providers Customer Service Awards



The best customer service for Internet Service Providers in 2016 was:
Cablevision

The customer service provided by Cablevision in 2016 rated as Acceptable.

There were 5 companies out of 652 in 2016 with a higher rating.
Cablevision
Internet Service Providers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Cablevision125.205
RCN72.627
Suddenlink63.2376
Cox63.0635
Airtel54.676
Videotron53.797
Shaw49.0080
Optimum45.797
Xfinity42.2776
Charter38.4745
Bell Canada37.0040
Comcast35.09154
America Online35.006
Rogers34.5662
Telus33.3834
Cogeco33.0119
Frontier Communications26.6371
Brighthouse26.506
Time Warner Cable26.2196
Windstream25.6049
CenturyLink24.75114
Atlantic Broadband23.4913
Juno22.206
NetZero21.209
Bellsouth19.6021
AT&T Uverse19.5347
HughesNet15.8019
Mediacom15.0035
MSN14.605
Cincinnati Bell14.1671

Other Companies

The following companies did not receive enough comments for an official rating during 2016: