2016 Grocery Stores Customer Service Awards



The best customer service for Grocery Stores in 2016 was:
Publix

The customer service provided by Publix in 2016 rated as Acceptable.

There were 13 companies out of 652 in 2016 with a higher rating.
Publix
Grocery Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Publix97.605
Harris Teeter80.067
Ralphs59.2025
Albertsons57.7237
Wegmans55.3728
Safeway54.47112
Fred Meyer46.8030
Kroger42.6185
ALDI37.8569
HEB34.7811
Piggly Wiggly21.6020
Food Lion19.6014
Price Chopper15.007
Whole Foods10.006

Other Companies

The following companies did not receive enough comments for an official rating during 2016: