2016 Cruise Lines Customer Service Awards



The best customer service for Cruise Lines in 2016 was:
Royal Caribbean Cruise Lines

The customer service provided by Royal Caribbean Cruise Lines in 2016 rated as Acceptable.

There were 20 companies out of 652 in 2016 with a higher rating.
Royal Caribbean Cruise Lines
Cruise Lines

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Royal Caribbean Cruise Lines83.827
Carnival Cruises54.9813
Princess Cruises39.519
Norwegian Cruise Line28.6333

Other Companies

The following companies did not receive enough comments for an official rating during 2016: