2016 Computer Software Customer Service Awards



The best customer service for Computer Software in 2016 was:
QuickBooks

The customer service provided by QuickBooks in 2016 rated as Disappointing.

There were 159 companies out of 652 in 2016 with a higher rating.

The fact that QuickBooks was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Computer Software.
QuickBooks
Computer Software

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
QuickBooks39.1522
Microsoft38.05114
Autodesk34.6010
Adobe32.4445
TurboTax31.7621
Kaspersky28.6020
McAfee28.0516
BitDefender26.4619
Acronis24.009
Quicken20.8017
Oracle19.2521
Avast19.0370
Avid16.005
Symantec16.0016
AVG15.2042
Digital River13.209
Nero12.209

Other Companies

The following companies did not receive enough comments for an official rating during 2016: