2016 Cell Phone Providers Customer Service Awards



The best customer service for Cell Phone Providers in 2016 was:
SingTel

The customer service provided by SingTel in 2016 rated as Disappointing.

There were 56 companies out of 652 in 2016 with a higher rating.

The fact that SingTel was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cell Phone Providers.
SingTel
Cell Phone Providers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
SingTel59.2520
T-Mobile58.71130
Airtel54.676
Verizon Wireless48.98123
Vodafone43.519
Cellular South39.276
Bell Canada37.0040
AT&T Wireless36.3973
Consumer Cellular34.0619
Tracfone34.05149
nTelos33.8010
BasicTalk27.2025
Fido27.0253
Cellcom27.005
Virgin Mobile26.6331
Koodo26.0027
US Cellular25.9414
Metro PCS25.55228
Net1024.4635
Straight Talk23.5763
GoPhone21.7511
Cricket Wireless21.47173
WIND Mobile20.005
H2O Wireless19.6018
Boost Mobile18.63317
SafeLink Wireless17.8051
Cellular One17.759
Page Plus17.206
Assurance Wireless12.2019

Other Companies

The following companies did not receive enough comments for an official rating during 2016: